Pair Trading Lab Helpdesk & Forum

Pair Trading Lab => Suggestions And Feature Requests => Topic started by: zilong liu on February 09, 2018, 02:59:40 pm

Title: I wanted to pay ,it was rejected .
Post by: zilong liu on February 09, 2018, 02:59:40 pm
Hi ,
    I am the user from China .Everytime I wanted to pay ,it was rejected .The rej screenshot as below :
Pls help to check why and advise ,thank you !
Title: Re: I wanted to pay ,it was rejected .
Post by: admin on February 11, 2018, 06:58:10 am
Dear Zilong,

our payment service provider (Paymill) denied the transaction (with "card restricted" note). Unfortunately we cannot do anything about it. Please contact your card issuer/bank for help (do you have internet/foreign transactions enabled?), or use a different card, or pay with Paypal.

Kind regards,
Karel